Product, Experience and Design

Chess pieces on a dark board with golden highlights
Strategy, product and customer experience to drive results.

About

Product, Experience and Design leader with over 20 years in digital transformation, strategy and building digital products. I connect business, technology, design, data and AI to turn complex challenges into simple, relevant experiences with measurable impact.
Thiago Lopes Ramos

Career

Experience

Product Design Lead

HostGator | 2025 - Present

Head of the Product Design team (UI/UX and Copywriting) for the repositioning of the brand and products, focused on onboarding and the use of AI.

Product & Design Manager (GPM)

Vivo | 2021 - 2024

Data-driven product vision and roadmap (NPS, CSAT, CAC, churn), leading discovery and multidisciplinary squads.

Product Manager | UX Design Lead

Vivo | 2017 - 2021

Product lifecycle management, roadmaps and A/B testing, connecting technology, UX, marketing and business.

Product Owner | Design

IBM | 2016 - 2017

Focal point between technology, UX and business, running agile ceremonies, research and usability testing.

Product Owner | UX/UI

Jüssi | 2016

Backlog definition and agile roadmaps, discovery sessions and journey optimization with technology and design teams.

Senior UX Designer

Samsung | 2013 - 2015

Interfaces for apps and web within global brand guidelines, with usability testing in regional markets.

Design & Creative Coordinator · Senior UX | UI Designer

Grupo Traffic | 2009 - 2013

Leading interface and digital campaign design, roadmap and backlog management, and executive reporting focused on results.

Art Director

Detalhe Publicidade | 2003 - 2009

Creative campaigns across digital and print media and visual identity creation, coordinating teams.

Web Designer

iG | 2000 - 2003

Responsive layouts and interfaces for content portals, optimized for SEO and performance.

Chess piece highlighted by a golden ring on the board

Understand the needs of the business and the customer to design the best products

Selected work

Chess pieces climbing steps, representing progression and growth

Connect technology, data and people to turn learnings into continuous evolution

Contact

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